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Counselling/Psychology
Facilitating emotional wellbeing and relationship effectiveness through the application of Family Systems Theory

The FSI Counselling Team

Our counsellors are experts in applying family systems approaches to working with individuals, couples and families.

Our resident clinical team are:

  • Jenny Brown,
  • Charmian (Charlie) Ellis,
  • Esther Long,
  • Linda Mackay,
  • Lily Mailler
  • Michelle Southgate and
  • Jo Wright.

All our clinical staff are tertiary qualified mental health professionals with post graduate training and experience in couple and family therapy. Click here for profiles of our team

Medicare and Private Insurance Rebates Available

What kind of problems?

Our counsellors assist with a range of difficulties with an emphasis on each person’s relationships.

  • Couple disharmony
  • Child/adolescent emotional or behavioural problems
  • Grief and loss
  • Overcoming depression or anxiety
  • Anger management
  • Adjusting to stressful life events: divorce, retrenchment, relocation, mid life.
  • Resolving difficulties from childhood.
  • Tensions with extended family.

Our Approach

A Family Systems Approach views emotional problems in the context of a person’s present and past relationships. As clients learn how they operate in their key relationships, they are able to explore new options for expressing themselves effectively and strengthening the connection with important others.

All counsellors draw from a range of other approaches as is relevant to the client.

5 Core Principles of Family Systems Approach:

  • Symptoms are treated in the space between people as opposed to within the individual.
  • Clients are helped to develop self awareness of how they are reacting to others and how their reactions are being responded to.
  • The past is explored to assist this awareness of circular patterns and the effect they have on people's coping capacities.  Events from the past are not viewed as the cause of symptoms but as anxiety generators that have been responded to in the relationship system.  Hence each family member is affected differently by challenging events.
  • The question "Why?" is not considered useful as it will construct a partial answer and leave out other important contributions.  The more useful questions the therapist/coach asks are:  "When, what, who, then what?"
  • The therapist works hard not to take sides with any member of the clients' relationship system.  They encourage the client to keep their change efforts outside of the therapy room - in the natural systems of real relationships.

How much time is involved?

Naturally there is a great variety to each person’s needs, ranging from single session consultation to help with a difficult decision, to tackling a problem that has a long history.

Family systems counselling is one of the less time intensive approaches. The focus is on trying new strategies between counselling sessions. Sessions last for 1 hour and may begin as weekly or fortnightly with greater spacing as things improve.

Who should attend?

In family therapy, children and teenagers are usually seen with parents and other involved family members. With couple problems it is ideal but not essential for both partners to be involved. If one partner is reluctant to come, a great deal can still be achieved with one motivated person.

Getting the most out of your counselling

To help you get maxiumum benefit and value for your money, we have provided some suggestions for getting the most out of your counselling.

Costs

Click here for a table of our standard fees. There are a range of rebates available and these can be discussed with our intake receptionists.

Most of our counsellors are registered with Medicare for Better Access referrals from GPs. Private Health Insurance Rebates also available.

Payment can be made by credit card, cheque, eftpos or cash.

All of our counsellors are committed to the highest standards of:

  • Professional ethics.
  • Counselling that is informed by current professional research and scholarship.
  • Counselling that is geared to the unique needs of each client.
  • Strategy focussed counselling that aims to achieve a time efficient and economical service.
  • Applying the principles of healthy relationships and functioning to their own lives.

Cancellation Policy

Please see our cancellation policy



Clinical Services Team

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All our counsellors are experts in applying family systems approaches to working with individuals, couples and families.

Jenny Brown  is the Director of the Institute. All the members of the clinical team have been invited by Jenny based on their skills and solid training and experience as systems counsellors.

Jenny’s current clinical work is primarily focussed on her research projects and assisting previous clients to work through life challenges/dilemmas.  Jenny is a member of the AASW and a registered mental health worker under Medicare.  She has worked as a social worker and family therapist since the early 1980s and has substantial post graduate qualifications from Australia, USA and UK.

Her clinical work has been in alternate care, couple therapy, family therapy, adult mental health, family homelessness, expatriate families and child and family health. She is well regarded in Australia for her training in Murray Bowen's Family Systems Theory and has been dedicated to developing the application of this model in clinical practice and training since the early 1990s. 


charlie.2011v1 Charmian (Charlie) Ellis is a registered psychologist and Medicare provider with post graduate qualifications in couple counselling.  Prior to joining the FSI, she worked at two of Australia’s leading counselling organizations, including 24 hour crisis counselling alongside work with individuals, couples and families.  Her specialty interests include “Prepare”  pre-marriage counselling, and assisting parents to be a calmer resource for anxious children.  With a country background herself, Charlie is also committed to assisting rural families, either through extended visits or through technology, such as skype or conference calls. 

She has also worked more broadly in organisational and educational settings, including some time abroad in France and the UK. 


esther.1.2011Esther Long is a Registered Clinical Psychologist and Medicare provider, who has a particular interest in working with teenagers, parents and families.  She is experienced in understanding child and adolescent symptoms in their family, social and educational contexts.  Esther is also committed to assisting adults (individuals and couples) in their twenties and thirties to navigate the various life stage adjustments of career and relationships.  She was introduced to Family Systems Theory/therapy a number of years ago, and applies it to working with clients to help them address life's challenges and to better understand themselves, and their position within the family.  Previously, she has had significant experience in positions on inpatient and outpatient adolescent units for New South Wales Health.  Esther is a member of the Australian Psychological Society. 

linda.july.2011Linda Mackay PhD has a well-established reputation in the family therapy field in Australia. She is well-known as a very engaging trainer who brings complex ideas to life, not only as a clinician and supervisor, but also in non-clinical organisational and workplace environments. Whilst Linda's career path has not followed the usual trajectory which would allow her to provide a medicare rebate, she has extensive experience working with individuals, couples and families, and has specialised in working with people who have suffered complex trauma and grief issues including child sexual abuse, domestic violence, dissociation and self-harm. Linda's approach to trauma, informed by many years working within traditional psychotherapeutic models, has evolved to take into account the neurobiology of trauma and anxiety and the embeddedness of these symptoms within the family emotional process. Linda is a past Executive Member of the Australian New Zealand Journal of Family Therapy, a current Executive Member of the Australasian Society of Traumatic Stress Studies and a clinical member of the Counsellors and Psychotherapists Association NSW (CAPA). Her book, based on her PhD research, "Trauma: The Making of a Viable Life" will be published this year.  


lily.2011Lily Mailler is a registered psychologist and Medicare provider who, since the late 1990's, has assisted individuals, couples and families to resolve relationship issues and address symptoms of anxiety, depression, loss, amongst others.

As an employment assistance provider for the past 7 years, Lily has also assisted clients to address work related issues such as bullying, conflict and stress management. 

Lily is keen to keep abreast of research into the neurophysiology of emotions, given the important role these play in the relationship process and symptomatology.

 Lily speaks fluent Spanish and has extensive experience working with clients from diverse cultural backgrounds. She is particularly interested in understanding the role culture plays in the expression of relationship and relationship issues.


michelle 2012Michelle Southgate has qualifications in Psychology, Social Work and a Masters degree in Couple & Family Therapy.  She has extensive clinical experience working with families and individuals facing a wide variety of life and health challenges.  In particular, Michelle has more than 10 years experience working in Child and Adolescent Mental Health settings both in Australia and the UK.  She has always had a passion for working together with families to explore patterns of relating and drawing on existing resources to relieve presenting symptoms.  Michelle has also worked in private practice for a number of years using a Family Systems lens in her work with individuals, parents and families and has found the ideas of Murray Bowen have had a significant impact on her own life and personal development.  Michelle is an accredited Mental Health Social Worker under Medicare.


  jo.20112Jo Wright is a registered Psychologist with more than 20 years experience as an individual, couple and family therapist.

She has particular expertise as a couple’s therapist and holds post graduate qualifications in both couple counselling and family therapy.

While concepts from Bowen Theory have underpinned Jo’s clinical work, supervision of clinical staff and her efforts in her own family relationships for many years, she remains committed to exploring the usefulness of other therapeutic approaches in conjunction with Bowen Family Systems theory when working with clients.

Jo has a special interest in the management of anxiety and the development of the ability to self  regulate strong emotional reactions. Her approach to this incorporates mindfulness practice, and the use of neurobiological information as a means to develop more flexible brain functioning, thought processes and behaviour.

 

Suggestions for getting the most out of your counselling

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  • Counselling is most effective when clients think through and experiment with new ideas in between their sessions, rather than leaving all the work for their counselling hour.
  • Counselling is not about making judgements or taking sides. In couple and family sessions it is important that each person feels heard and has the opportunity to see things from other family member’s perspectives.
  • While the counsellor is responsible for conducting a session and keeping a relevant focus, it is important for the client to think about what their priorities are for each appointment and to give the counsellor this feedback.
  • Focus on making changes for self rather than on trying to change another person.
  • One of the first steps to change is to shift the way we think about the problem and to back this up with a change in behaviour. Changing behaviour and thoughts is in the realm of choice in a way that feelings are not. To make changes takes courage, ownership of choices and a sense of hope that there is a way forward.
  • Remember that change is rarely easy or comfortable. People around you are likely (consciously and unconsciously) to want you to return to your familiar, predictable role. Stay alert to "change back" invitations from those close to you.
  • It is helpful to use the word "I" to describe concerns and feelings rather than "you". For example, "I feel like I am being ignored." is more open to resolution than "You always ignore me." "I" messages express your experience of things rather than sounding like an unchangeable statement of fact.
  • As soon as you begin to defend your position or attack another for theirs it is a warning sign that you have lost your "I" position and will find it hard to be objective.
  • Be aware of relationship triangles where problems get detoured to a third party rather than being worked out in the relationship where they belong. It is most productive to communicate person to person about differences in a relationship.
  • Use strong emotions such as anger and hurt as signals that important issues are opening up.
  • Beware of seeing villains, victims or saints in your family or relationship system. If anyone seems always right or wrong, you are probably not seeing them clearly.
  • Don’t be discouraged when you or your relationship seems to backslide. It is normal for setbacks to occur. Under enough stress we all revert to old patterns but are hopefully more able to recognise and address them.
 

Neurofeedback

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Assisting people to manage themselves better in their family and business relationships.

What is Neurofeedback?

  • The use of computer technology to receive feedback from the electrical energy generated by the brain.
  • Utilising this feedback assists a person to achieve deeper states of relaxation, focused attention and more flexibility in managing mental and physiological states.
  • It can particularly facilitate people to respond more thoughtfully to situations in which they otherwise may react automatically as they adapt to life and relationship challenges.
  • This non-invasive technology allows the brain to adjust to patterns of its brain waves to work more efficiently, enabling greater self-regulation of anxiety and other symptoms that interfere with best functioning.

Who benefits from Neurofeedback?

Anyone can benefit from improved balance in their brain's functioning and reduction in their stress reactivity.  Neurofeedback can be particularly useful for an individual experiencing symptoms or discomfort including physical symptoms; emotional and psychological symptoms and behavioural challenges. 

Neurofeedback and Bowen family systems theory?

Neurofeedback trains and coaches you to become aware of very subtle levels of emotional and physical reaction that normally stay unconscious.  In so doing, you can then learn to change the ways you react, particularly in intimate and broader relationships.

Who provides Neurofeedback?

All clinicians at the Family Systems Institute have been trained in Bowen Family Systems Theory which serves as the foundation for their application of Neurofeedback.  At the FSI, Neurofeedback and self-regulation are integration within family systems theory which considers a broad range of factors that impact health and therefore physical and emotional functioning.

Neurofeedback training, however, may be supervised by a clinician who is not your usual therapist.  This clinician may then give you verbal feedback about her observations of the session that you then take back to your usual therapist for discussion along with your own observations about the effect of the brain training and your ongoing coaching in everyday life and relationships.

How many sessions are necessary?

  • The more intense or prolonged the symptom difficulty, the longer the training.
  • Typically the sessions are scheduled as often as you may require a standard consultation.

What to expect?

  • Initially you may notice you feel more relaxed, sleep better, and be less emotionally reactive.
  • Further improvements that have been reported with more training include increased alertness and energy levels, occasional vivid dreaming, increased ability to self-regulate difficult emotional states and improvement in response times.

Priscilla Friesen who is an accredited trainer with the Biofeeback Certification Institute of America;

Priscilla Friesen writes: "Zengar neurofeedback decreases reactivity and increases self-regulation.  This allows individuals to experience and act in less anxious ways and with more flexibility in solving relationship problems.  The neurofeedback allows you to experience your own brain's functioning as it interrupts inefficient patterns that correspond to chronic anxiety in the thinking, emotional, and physical states as described in Bowen theory."

You can find an excellent video from Ms Friesen on the integrations of learning about self, the family and the brain at: http://thelearningspacedc.com/pages/blog/149/priscilla-friesen-talks-about-the-learning-space

What are the Costs?

Please check with our Intake Receptionist for the current Neurofeedback session fee.

 Cancellation Policy:

Please note that a cancellation fee will be charged unless 24 hours notice is given within office hours (apart from unavoidable emergencies on the appointment day). 

Location:

This service is available at our rooms at Neutral Bay, 30 Grosvenor Street.

Enquiries:

This e-mail address is being protected from spambots. You need JavaScript enabled to view it    Phone:  9904 5600    Fax:  9904 5611

 

 

Being the best resource for your anxious child or adolescent

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Individualised educational or small group sessions for parents wanting to foster improved self-regulation for their anxious child or adolescent.

***This program is also available for parents of non anxious children who wish to enhance their parenting confidence.

"Parents themselves are the best coaches for their children ... the parents can take responsibility for some changes in how they interact in the family (and with their child).  If they do that, with a trained, experienced coach, everyone in the family can be expected to do better."  Dr Roberta Gilbert MD

The Family Systems Institute offers an individualised education program for parents who have a child or teenager struggling with anxiety.

This program can be useful for one or both parents to attend.

Read more...
 

Common Referrer Questions

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Questions from Doctors:

How do you treat depression and anxiety?

Depression and anxiety are treated interpersonally.  While some cognitive behavioural ideas around self regulation are used the focus is on strenghtening resilience in relationships with others.

How do you work under Medicare Better Access plans?

Medicare referrals and private health fund rebates are available.  However, some team members do not have the specific training pathway to give this coverage even though they are highly credentialed and experienced.  Even without rebates the patient can be assured that they will receive an economical service in terms of spacing between sessions.

Who should attend the session?

If one family member has serious mental health symptoms and is seeing a mental health specialist, it is valuable to suggest to concerned family members that they can achieve a great deal by getting their own coaching about ways they relate to the symptom bearer (parents and spouses).

Questions from School Counsellors:

Can I just refer the child or adolescent to work on their family system?

Yes.  However, we always ask that a parent be willing to be involved.  A goal will be to engage the parent as a resource for their child and to not allow the child to use the therapist as a substitute parent.

Questions from Church Referrers:

Will it be unhelpful for the client if the therapist does not share the same faith understanding?

A family systems approach does not direct people according to a belief system.  They are encouraged to think, feel and behave for themselves in a responsible manner (using their intellect rather than subjective feelings).  If they have issues about their faith they will be encourages to resolve these in the relationships they belong in (as with any unresolved issues) not in the therapeutic relationship.

Many church workers find the approach helpful for management of the complex pressures of family emotional reactivity in their churches/organisations.  This is consultation/coaching, as distinct from therapy.

"All clergymen and women, irrespective of faith, are simultaneously involved in three distinct families whose emotional forces interlock:  the families within the congregation, our congregations, and our own.  Because the emotional process in all of these is identical, unresolved issues in any one of them can produce symptoms in the others, and increased understanding of any one creates more effective functioning in all three."  (Rabbi Edwin Freidman, p. 1. Generation to generation:  Family process in church and synagogue).

 


APS Logo Most of the Family Systems Institute training programs for 2012 are endorsed by the Australian Psychological Society (APS) for professional development points.
See details of each training event in our Events Calendar to see those that have received APS endorsement.
APS Logo Most of the Family Systems Institute training programs 2012 have Accreditation with AASW. Members will be able to claim double CPE points (2 per learning hour) for completing the programs.

Upcoming Events

8-Feb-2012 Coaching Group Bi-monthly Theory & Supervision Group, Grosvenor Cottage (FSI Office), Neutral Bay
14-Feb-2012 Coaching Group Specialist Couple Therapy - Supervision Group, Grosvenor Cottage (FSI Office), Neutral Bay
15-Feb-2012 Workshop (Sydney) - Semester One The Therapist's own Family: An Introduction to Family of Origin Research (Half day workshop), Grosvenor Cottage (FSI Office), Neutral Bay
16-Feb-2012 Systems in Education FREE Parent Seminar - For Parents of Gifted Children, St Alban's Church, Five Dock
17-Feb-2012 Systems in Education FREE Parent Seminar - For Parents of Gifted Children, Grosvenor Cottage (FSI Office), Neutral Bay
22-Feb-2012 Wednesday Evening Webcast (Neutral Bay) Bowen Centre Webcast 22 Feb, 2012, Grosvenor Cottage (FSI Office), Neutral Bay
24-Feb-2012 Workshop (Sydney) - Semester One The Gifted Child in the System (1/2 day workshop), Grosvenor Cottage (FSI Office), Neutral Bay
1-Mar-2012 Workshop (Newscastle) - Semester One Systems in the Workplace, Monet's Cafe, 72 Watt Street, Newcastle
2-Mar-2012 Coaching Group Bi-monthly Theory & Supervision Group, St Alban's Church, Five Dock
7-Mar-2012 Coaching Group Family of Origin - Coaching & Research Series, Grosvenor Cottage (FSI Office), Neutral Bay
8-Mar-2012 Workshop (Sydney) - Semester One Essentials of Couple Therapy - Part 2, Grosvenor Cottage (FSI Office), Neutral Bay
14-Mar-2012 Workshop (Sydney) - Semester One Trauma & Family Systems (2 Day Workshop), The Neutral Bay Club, Neutral Bay
23-Mar-2012 Friday Lunchtime Webcast (Five Dock) Bowen Centre Webcast 23 March, 2012, St Alban's Church, Five Dock
29-Mar-2012 Workshop (Sydney) - Semester One Systems and the Life Cycle (2 Day Workshop), The Neutral Bay Club, Neutral Bay
27-Apr-2012 Systems in Ministry (Workshops) Exploring boundaries in pastoral care and counselling, The Neutral Bay Club, Neutral Bay
2-May-2012 Wednesday Evening Webcast (Neutral Bay) Bowen Centre Webcast 2 May, 2012, Grosvenor Cottage (FSI Office), Neutral Bay
9-May-2012 Workshop (Sydney) - Semester One The Child and the Family System, The Neutral Bay Club, Neutral Bay
15-May-2012 Workshop (Sydney) - Semester One Therapist's 4 Day Family Systems Intensive, Grosvenor Cottage (FSI Office), Neutral Bay
25-May-2012 Friday Lunchtime Webcast (Five Dock) Bowen Centre Webcast 25 May, 2012, St Alban's Church, Five Dock
30-May-2012 Workshop (Sydney) - Semester One Essentials of Couple Therapy - Part 1, Grosvenor Cottage (FSI Office), Neutral Bay
31-May-2012 Workshop (Newscastle) - Semester One Relational Maturity, Monet's Cafe, 72 Watt Street, Newcastle
22-Jun-2012 Conference 2012 Annual Conference -" Couple Therapy - A Systems Approach", Mary MacKillop Place Conference Centre, North Sydney
27-Jun-2012 Wednesday Evening Webcast (Neutral Bay) Bowen Centre Webcast 27 June, 2012, Grosvenor Cottage (FSI Office), Neutral Bay
19-Jul-2012 Workshops (Sydney) - Semester Two Essentials of Couple Therapy - Part 1, Grosvenor Cottage (FSI Office), Neutral Bay
25-Jul-2012 Workshops (Sydney) - Semester Two Systems in the Workplace , The Neutral Bay Club, Neutral Bay
1-Aug-2012 Workshops (Sydney) - Semester Two What's Culture Got to Do With It? , Grosvenor Cottage (FSI Office), Neutral Bay
7-Sep-2012 Systems in Ministry (Workshops) Exploring boundaries in pastoral care and counselling, The Neutral Bay Club, Neutral Bay
19-Sep-2012 Workshops (Sydney) - Semester Two Demystifying Family Systems Theory (2 Day Workshop), The Neutral Bay Club, Neutral Bay
31-Oct-2012 Workshops (Sydney) - Semester Two Essentials of Couple Therapy - Part 2, Grosvenor Cottage (FSI Office), Neutral Bay
9-Nov-2012 Workshops (Sydney) - Semester Two Relational Maturity, The Neutral Bay Club, Neutral Bay